• Stunning Care Home in Fareham
  • A Team Dedicated to High Standards of Care
  • A Friendly and Caring Environment

Welcome to Willow Tree Lodge

Willow Tree Lodge is an innovative, purpose built care home in Fareham- Hampshire. Our committed team of carers- led by Registered Manager Sarah Munro- achieve a wonderful atmosphere, whilst maintaining a full range of activities and entertainment.


Testimonials

  • "The staff are all very caring and always have a smile on their faces."

    Viv T

    28th July 2017

  • "To everyone at Willow Tree, thanks you for looking after my Nan. She was very lucky to have such kind people to care for her."

    Emily

    29th September 2016

  • "Thank you so much for all that you did for my Nan. I am glad she got to spend the last years of her life in such a happy and caring place. It was so nice being able to visit her in such a friendly environment. Each one of you do an incredible job and I will be forever grateful for all the care, attention and kindness Nan received. "

    Thomas

    29th September 2016

  • "I shall never forget how much you all cared about Mum and I really appreciate the support given to our family."

    Clare

    29th September 2016

  • "My mother-in-law moved into Willow Tree Lodge on Monday 27 June 2016. From that first moment Sarah (the manager) the deputy managers and all the staff have been very welcoming not only to my mother-in-law but to any and all visitors. Nothing has been too much trouble. They encourage her where needed, are firm where needed but overall they are very caring."

    Anonymous

    17th September 2016

  • "I visited as a DOLS assessor and was very impressed by the care that was given by the staff. The environment was very pleasant and the people that I interviewed seemed to be happy."

    Elliot Wylde

    22nd June 2016

  • "This care home is beyond expectations. Nothing is too much trouble for the staff.I have no complaints."

    C Brinicombe

    10th June 2016

  • "I have always found Willow Tree staff caring and honest, respectful of others. The home is clean, always smells fresh and residents seem happy and well looked after. This is the type of home I would be happy to live in myself or place a loved one in to be cared for. The service is excellent, staff are highly trained and they understand the needs of the residents."

    M Crawford

    1st June 2016

  • "Good, caring home."

    Anonymous

    30th May 2016

  • "Appear very caring and considerate. The home is well laid out and well presented."

    Anonymous

    29th May 2016

  • "I have been attending Willow Tree Lodge for many years and always found them to be knowledgeable and caring with my patients. They recognise and react to situations and always appropriately call us "

    Dr DH Hatfull

    24th May 2016

  • "My thanks for all the hard work in securing my relative's care for the future. Words cannot express my relief that she can stay at Willow Tree Lodge as I know she receives the very best care. I am sure that without their efforts and dedication we would be looking at a very different future."

    J.L.

    1st May 2016

  • "Thanks for all you do for Mum all year round and for being so lovely with her, but thank you for looking after her in such a special way while I was away."

    Jane

    1st May 2016

  • "Our thanks for the excellent care and attention given to Mum. We know she was well looked after and that she was really happy and content at Willow Tree. They are very special people."

    Ann

    1st May 2016

  • "I would like to thank the staff for the care and friendship extended to my relative during her stay. She was happy living at Willow Tree Lodge."

    R.W.

    30th April 2016

  • "Many thanks for caring for my relative over the past months. He loved the banter and the laughs he was able to have with you all. "

    S.P.

    30th April 2016

  • "A very sincere thank you for the cheerful care and kindness. Nothing was too much trouble. When I arrived I was quite poorly but I am so much better now."

    Gaye

    30th April 2016

  • "Thank you all so much for the wonderful care given to our Aunt during her 2 years at Willow Tree Lodge. We are very grateful for the kindness and friendship shown to her, she could not have spent her final years in a more caring environment. We would particularly like to thank the care staff for their care and compassion during her final hours and after she passed away. mWe were always made to feel welcome when visiting and we were kept informed of progress. "

    Katherine

    30th April 2016

  • "My heartfelt thanks for the support given to my mother. She was very happy so my thanks for the unfailing patience with the character that was my much loved mother."

    Anonymous

    29th April 2016

  • "Our thanks to all at Willow Tree Lodge for all that has been done in caring for my Nan. We leave the home after visiting her feeling assured and happy in that she is always looked after well and we can tell that she is comfortable and happy to be there."

    Luisa

    29th April 2016

  • "The family searched long and hard to find somewhere we could happily place our relative to be looked after, we found that place in Willow Tree Lodge. In the last 4 years he has received the best attention we could have hoped for. I think that all the lovely staff do one of the hardest jobs in the world looking after not only the patient but the whole family and they help to make life a little more bearable for all concerned. It is very hard to watch someone you love loose themselves completely, and for the love they have shown I thank them from the bottom of my heart. "

    J.H.

    29th April 2016

  • "I don't see my mother in law as much as I would like but when I go in I am made very welcome by all staff. They are very professional and very caring and can't do enough for my mother in law. She's always so happy when I go in and is very well looked after. The home itself is modern clean and bright with a beautiful garden. I cannot fault it and would definitely recommend it to others.
    Review provided by "

    Gordon P

    27th April 2016

  • "I was so pleased when we found Willow Tree Lodge, what a beautiful home it is. Management and all the staff are so helpful, caring and cheerful, nothing is too much trouble. I cannot fault the care and support they give to my mum she is so well looked after I can't thank them enough. I would highly recommend Willow Tree Lodge.
    Review provided by "

    Sally P

    25th April 2016

  • "My thanks to all at Willow Tree Lodge for their kindness and attention to my sister whilst she was a resident, she was very happy and spoke very highly of everyone there."

    Anonymous

    22nd April 2016

  • "A lovely, clean, friendly home with a fantastic team of carers. The home is well organised and has all the facilities needed to look after the elderly residents with and without dementia. We are very lucky to have found Willow Tree Lodge for our dear mum. Mum enjoys the entertainment and activities which are on a daily basis, our thanks to all the staff and carers.
    Review provided by "

    Pauline

    15th April 2016

  • "A new, modern, clean care home that is welcoming to both residents and visitors. Nothing is too much trouble for any of the staff who always have a smile. After visiting many homes this one is the tops. Well done to all."

    B Taylor

    13th April 2016

  • "My Wife and I live in Spain and probably visit Mum 3/4 times a year plus phone calls to the nursing home. On every occasion we have been very well received and introduced to the staff who have made us most welcome. Mum has always given an impression of being happy at Willow Tree and that shows in her outlook. She can sometimes be difficult given her illness but all the staff take this in their stride with their training. The conditions she lives in are nothing short of excellent and the high standards are evident for all to see and consistent . We would be more than pleased to recommend the home to others. Coming back to this now we have completed the options which we have rated all as excellent simply because that is the case.
    Review provided by "

    Robert B

    11th April 2016

  • "A clean, modern home with all the facilities required to look after the elderly residents with and without dementia. Well staffed with warm and friendly carers who are welcoming to residents and visitors alike. Having visited many in the past this home comes out well on top. Well done to all. I hope there's a space for me when the time comes!
    Review provided by "

    Brian

    7th April 2016

  • "My father in law enjoyed the banter and company of the staff at Willow Tree Lodge during his stay. He chose to remain in his room most of the time and staff were attentive to his needs. My husband and I as family were given support as well. The home staff were always welcoming and attentive to his needs and kept us fully informed of the situation.
    Review provided by "

    Sheila

    23rd March 2016

  • "I knew Nan would be happy there from the moment we looked around it 4 years ago. Nothing old about it apart from the old people in it, which I knew would suit Nan. Always clean, fresh flowers and a cheery welcome. Loved & cared for by the staff who have felt, at times, like family too. Unfortunately Nan passed away 9th March. I have nothing but complete respect and total appreciation for all the lovely staff who made her as comfortable as possible, just how Nan liked. While doing this they supported the whole of our family during this upsetting and tiring time. We were able to spend as much time as we liked with Nan and they ensured we were looked after too. Thank you so much to all of you, the carers & the cooks too who always made just what she fancied and the house keeping staff who she loved to chat with! I'm welling up writing this because as far as I'm concerned you're all angels in disguise. It's the care, compassion & commitment you show that makes it more than just a job!
    Review provided by "

    Laura B

    23rd March 2016

  • "Willow Tree Lodge provides a very high standard of care to all residents. Faced with a wide and variable range of needs, the staff respond to individuals in a manner appropriate to their ability understanding and personality. Visitors are always made welcome and management and all staff are professional, totally competent and unfailingly cheerful. It is a care home that genuinely care for all residents. We could not be happier or more reassured that mum is being extremely well looked after.
    Review provided by "

    Janet M

    22nd March 2016

  • "I have lived here happily for fourteen months and am happy that this will be home for the rest of our lives, myself and my partner of 24 years. Very happy home , with excellent food, I feel I'm in a penthouse and with very caring happy staff.
    Review provided by "

    Henrietta M

    22nd March 2016

  • "Dad lived at Willow Tree for four years. I am so glad that we found Willow Tree. I always felt that the management and all the staff really cared about my Dad and that they actually enjoyed spending time with him. There were always frequent activities, including lots of music, which Dad always loved. The home is always very clean and bright. It always felt like Dad's home and we were always warmly welcomed when visiting him. There was regular contact from the Team regarding Dad's care/ health etc. We, as a family, were given support as well as Dad - including meetings about Dad's care plan, wishes for end of life etc. Obviously, because Dad had Alzheimer's, his health was gradually declining during his time at WT. The Team responded brilliantly to Dad's changing needs. The Palliative care given at the end was amazing - both supporting Dad, and us as a family. We owe a huge debt of gratitude. Thank you all...... you were amazing!
    Review provided by "

    Louisa H

    21st March 2016

  • "Willow Tree is a lovely care home. The staff are incredibly caring and respectful and take the time to get to know the residents and their relatives. My father was here for a number of years and during that time was happy and settled. The home is very clean and modern and the staff friendly and attentive. Dad enjoyed all the activities the home offered and the food! As relatives, we were always made to feel like it was his home and welcomed at any time. I would recommend without hesitation. Thank you!
    Review provided by "

    Caroline T

    12th March 2016

  • "My Father has spent 4 years at Willow Tree Lodge and despite his health deteriorating throughout that period the care provided has always been excellent. The staff are brilliant at caring, work really hard to engage residents in activities and always welcome visitors. The home is modern, light and clean. The catering team provide a variety of excellent meals. Overall we are very happy to have found Willow Tree Lodge and will certainly recommend it to others.
    Review provided by "

    David H

    11th March 2016

  • "All of the current staff at Willow Tree Lodge could not have been better during my fathers time there (3 years) they have been kind, attentive and efficient, they try very hard to preserve the dignity of all residents. Thank you for looking after him.
    Review provided by "

    Peter H

    11th March 2016

  • "I am extremely impressed with this care home. Our relative, in fact all residents are happy, alert and very well looked after. The infrastructure is always immaculate and constantly being maintained and improved. The staff are always attentive and friendly and nothing is too much trouble. I have supplied the care home with memorabilia, wall plates, pictures etc which have great significance to our relative and within a day these have been put up in his room, giving him much pleasure. The gardens are beautifully maintained and accessible for the benefit and enjoyment of residents. A mini bus is often booked to take the residents out for a few hours. I can find no fault with Willow Tree Lodge.
    Review provided by "

    Clive

    9th March 2016

  • "You've seen the other reviews so you know this care home is good. When my father died we had to find professional help for my mother - Alzheimer's and other medical issues. My Aunt and I visited 5 other care homes in the area and Willow Tree Lodge was just the most welcoming and lovely place to see. My mother has been there for a while now and she is the happiest I have seen her for years. Unfortunately she no longer recognises me as her son but it is so great to visit when we can (time and distance are a problem) to have tea and biscuits with a lovely lady in pleasant surroundings. I have considered moving her nearer to us but we would run the risk of seeing her more often in a much worse place. The management and staff are wonderful and worth every penny. My mum is in great hands, while the funds last. This is what I want when the dementia catches up with me as it most likely will.
    Review provided by "

    David K

    8th February 2016

  • "Willow Tree Lodge has cared for my father-in-law since September 2015. Family members had looked at other care homes before choosing Willow Tree Lodge as the best. The care he receives is excellent and tailored to his individual needs. He enjoys his meals and is stimulated by the activities provided for residents. The management and staff of Willow Tree Lodge are skilled, competent and very friendly. Nothing is too much trouble when caring for residents or dealing with family concerns. Willow Tree Lodge provides high-quality care in an attractive environment.
    Review provided by "

    Dennis Y

    4th February 2016

  • "Staff are very caring and nothing seems too much trouble. Overall I'm very satisfied.
    Review provided by "

    N R

    29th January 2016

  • "My Mum has been resident at Willow Tree Lodge for two years. The care and understanding she has been given throughout this time has been excellent. Apart from Dementia, Mum also has hearing and sight impairment and therefore has a high falls risk. Everything possible has been put in place to make sure that she stays safe at all times. All of the staff are very welcoming, thoughtful and kind. The home has a lovely happy atmosphere and although it took my mum a little while to settle in, it is wonderful to see how content she has become.
    Review provided by "

    Clare R

    27th January 2016

  • "My Mum has been in Willow Tree now for 8 months. What makes this home so special is the staff. The carers, catering, housekeeping and management have the most wonderful attitude to all the residents. They are warm, caring, good humoured, respectful, well managed, genuine and compassionate. I cannot praise them highly enough for the work they do. The quality of food is first class and the care is given with such kindness and affection. They are just superb with both residents and relatives. It is a difficult time deciding to let someone else help with the care of a loved one. Willow tree do it remarkably well.
    Review provided by "

    Jane E

    27th January 2016

  • "My mother has very little mobility and needs help with all activities, washing, eating and transfers. Her mental state is extremely delicate, she suffers from hallucinations and voices. The staff show every care and attention to all my mothers needs. They are always very kind and caring, not just with the everyday care needs, but also comforting her and re-assuring her on a daily basis. I could not ask for better care for my mother, and I know that I can talk to any member of staff and management whenever required. It is a great comfort to me and my family to know that my mother is receiving the very best of care.
    Review provided by "

    Julia L

    6th January 2016

  • "Since my mother arrived at Willow Tree Lodge the care, attention and support has and still is excellent. nothing is too much trouble and we are kept fully informed of events and mother's requirements. There have been a couple of occasions when I have not been able to attend an appointment and the staff have taken Mum for me. I cannot speak highly enough about them.
    Review provided by "

    Julia A

    5th January 2016

  • "My father spent two weeks respite at Willow Tree Lodge. My father loved his stay there. He could hardly believe that the staff were so genuine, caring and compassionate. The accommodation was hotel standard, the food out of this world and the care was excellent. After spending much of my time looking around various care homes and getting very frustrated with quality or lack of it, to walk into Willow Tree was a breath of fresh air. It was light and airy, happy and helpful staff who could not have done more. Willow Tree Lodge is perfect in every way. Thank you.
    Review provided by "

    Rowena S

    26th June 2015

  • "My mother has lived at Willow Tree Lodge for two and a half years. It is a very pleasant and comfortable home to walk into but the most important aspect is the attitude of the staff. Housekeeping, catering and carers are well managed, motivated and competent. They try always to recognise and respond to individual needs and they do this with respect and good humour and kindness towards residents and families. My mother at 94 is very well cared for physically, emotionally and socially at Willow Tree Lodge. This is a difficult stage in life and having confidence in the organisation makes it so much easier for families.
    Review provided by "

    Sheila Fieldhouse

    4th September 2014

  • "I would like to say a big thank to all the staff at Willow Tree Lodge, the care from all the staff was excellent, when my mother was ill at the beginning of the year, all the staff went the extra mile to care for her in the home and stopped her from going into hospital. The activities were excellent I know mum enjoyed most of the entertainment. The only reason mum left was because she is now in a Nursing Home. Once again a big thank you for looking after mum.
    Review provided by "

    June Dobbs

    17th June 2014

  • "My father was at Willow for 15 months and the care he received was excellent, the staff were first class, even when he became quite grumpy and difficult they maintained a professional attitude towards him, it was due to his failing health and the need for nursing which ended his stay or I would have been happy for him to end his days there. The rooms are modern and spacious and the food always looked and smelt lovely. The team of staff were always very welcoming and approachable with any issues or concerns I had.
    Review provided by "

    Sandy Wyld

    23rd May 2014